I read with some measure of humor about this blog I saw from Google saying how they are making it better? Making what better? Oh sure Google is the king of search and consumer cloud computing but Google has yet to meet enterprise demands that qualify as software and utilities for Small to Medium sized business's. But that said and a very great hats off and congrats to Google for doing what they have done. But would it hurt Google to have a user info help desk phone number or call in service? Sure help pages and FAQ pages help a little, but when your trying to find information to get Google's help in, forget it. Dr. Schmidt is not going to call of course and so on, but a response from the Mountain View California computer SAAS company could give some sort of site map and a phone number of some sort. Granted as huge as Google is and a worldwide company would get billions upon billions of calls, per day , per hour. But that said, having a line for SMB's would help, for things like Adsense and so on. That way if you truly needed help from the mother ship you could get it. I find this to be the same attitude with some of our so called OTR trade organizations. Sure OOIDA when they were small were available 24/7, but look at who was there first the ITA, and as a chapter of the remnants of the ITA, the UITA and us in the Rode Eaglez Association among others, with the various real world challenges the UITA is there to to be served, but to serve you who deliver and haul this nation and the world and our towing brothers and sisters. So really Google and others who really is Making it Better? The UITA, and us in the Rode Eaglez Association.
L8R
Quote of the day:
Politics is the skilled use of blunt objects. - Lester B. Pearson
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